Job Description

Job Title: HR - Learning Management System Administrator
Duration: 6+ months contract
Job type: 100% remote



About the Role

Will provide support for our LMS operations and enhancement initiatives. This role will focus on configuration and deployment of new eLearning and ILT (Instructor-Led Training) offerings and ensuring a seamless learner experience for internal employees. The role may also support technical enhancements to the Docebo LMS.
Will collaborate primarily with L&D and Employee Service Center, as well as cross-functional stakeholders such as IT and People Tech, to maintain and improve LMS performance, manage system configurations, troubleshoot issues, and execute projects.



Key Responsibilities

• LMS Administration & Support
• Manage day-to-day administration of the Docebo LMS internal domain.
• Configure, test, and launch new eLearnings, ILTs, and blended learning programs.
• Provide end-user support, troubleshoot technical issues, and liaise with the LMS vendor for escalated cases.
• Ensure compliance with SCORM, xAPI, and AICC standards for all course content.
• Technical Enhancements & Configuration
• Participate in testing and validation of new features, upgrades, and releases
• Recommend and execute process improvements to increase system efficiency and data accuracy.
• Implement approved technical enhancements to the LMS platform, coordinating with internal teams and vendors.
• Support integrations between LMS and other learning technologies or enterprise systems.
• Project Management & Reporting
• Support the execution of the LMS roadmap initiatives related to LMS functionality and learner experience improvements.
• Create and maintain documentation for LMS processes, configurations, and governance.
• Develop and run system usage reports; analyze data to identify trends and recommend solutions.
• Manage timelines and deliverables to ensure projects stay on track.

Requirements

• Experienced LMS Administrator who brings a consultative approach to eLearning and ILT configuration management.
• Highly organized, detail-oriented, and comfortable managing multiple projects simultaneously.
• Able to communicate technical concepts to non-technical stakeholders clearly.
• Strong understanding of SCORM, xAPI, AICC compliance, and digital learning best practices.
• Skilled in technical configuration and troubleshooting.

Minimum Qualifications

• Corporate LMS administration experience (Docebo preferred).
• Proficiency in managing eLearning and ILT configurations end-to-end.
• Excellent communication and documentation skills.
• Strong analytical and problem-solving skills.
• Experience collaborating across L&D, IT, and vendor teams.
• Familiarity with integrations, API-based solutions, and system configuration.

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